Shredded Memory Foam Pillows Queen/King Size Set of 2 Firm, Adjustable Cooling Pillow for Side Sleeper, Supportive Fluffy Pillow
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SPECIFICATIONS
Brand Name: NoEnName_Null
CN: Sichuan
Fabric Count: 20
Feature: Magnetic
Filling: Water
Grade: Grade A
Hign-concerned Chemical: None
Material: Leather
Model Number: 1
Origin: Mainland China
Part: Neck
Pattern Type: Patchwork
Set Type: Yes
Shape: Rectangle
Thread Count: 100 TC
Use: Decorative
Weight: 0-0.5 kg
1. ๐๐ข๐ข๐๐๐ก๐ ๐ฃ๐๐๐๐ข๐ช ๐ณ๐ผ๐ฟ ๐๐ผ๐ ๐ฆ๐น๐ฒ๐ฒ๐ฝ๐ฒ๐ฟ: Are you troubled with sweaty sleep? QUTOOL cooling pillow is designed for those who heat up at night. Our innovative cooling technology combines gel-infused, ventilated memory foam with a luxury soft cover that enhances air flow and temperature regulation. You can feel 2 different touch feeling from the pillow cover. The cool side is made of cool ice silk fabric and the soft side is made of 60% polyester and 40% bamboo rayon fiber
2. ๐๐๐ฅ๐ ๐ฃ๐ถ๐น๐น๐ผ๐ ๐ณ๐ผ๐ฟ ๐ข๐ฝ๐๐ถ๐บ๐ฎ๐น ๐ฆ๐๐ฝ๐ฝ๐ผ๐ฟ๐: QUTOOL extra firm pillow is designed with high-density materials that deliver exceptional firmness, providing excellent support for your neck and head. This memory foam pillow helps alleviate pressure points and promotes better sleep quality, ensuring a restful night no matter your sleeping position
3. ๐ฆ๐ฎ๐ณ๐ฒ & ๐ฃ๐ฟ๐ฒ๐บ๐ถ๐๐บ ๐ ๐ฒ๐บ๐ผ๐ฟ๐ ๐๐ผ๐ฎ๐บ: Our shredded memory foam pillows are rigorously tested by a third-party lab and certified in the United States (CertiPUR-US) to ensure safety and quality, crafted for enduring comfort and resilience. Every pillow is made from freshly produced, top quality memory foam, which attest to our foam's odorless safety and absence of harmful chemicals. You can rest assured that you will enjoy every peaceful night in the company of QUTOOL bed pillows
4. ๐๐ข๐ข๐๐๐ก๐ ๐ฃ๐๐๐๐ข๐ช ๐ง๐๐ฃ๐ฆ & ๐๐ก๐ข๐ช๐๐๐๐๐: It is a known fact that no fiber cooling pillow or soft or firm can stay cool forever. Why? Because all fabrics are affected by the surrounding temperature. However, you can make the cool feeling last longer by doing it the right way. You can use your cooling pillow with an air conditioner or fan for a better sleeping experience. NOTE: Putting a fabric pillow case on it would eliminate coolness. But you still need it for protection, you should consider a satin or silk pillow case.
5. ๐๐๐๐๐ ๐๐๐๐ง ๐๐๐ข๐๐๐ ๐๐ก๐ ๐๐๐ฆ๐ฆ๐๐-๐๐ฅ๐๐ ๐ฆ๐๐ฅ๐ฉ๐๐๐: Ideal for friends, family, parents, or colleagues, it\u2019s the perfect way to spread joy and cheer during the festive season. If there is any problem, please feel free to contact our service support team, we care about every customer's shopping experience and are willing to provide sincere customer service for every customer
Shipping Policy
Thank you for visiting and shopping at Trufairs! We are committed to providing a smooth and transparent shipping experience for our customers. Please review our shipping policy to understand how your order will be processed and shipped.
Shipping Locations
We currently ship to customers in the United States. However, shipping availability and times may vary depending on your location and the productโs supplier. Some products are not available in US Virgin islands, Hawaii, Alaska, Puerto Rico. Please read carefully before ordering. We may expand overseas shipping in the future.
Processing Time
All orders are processed within 1โ2 business days. If we experience a high volume of orders, shipments may be delayed by a few days. Please allow additional time for processing and delivery.
Shipping Time
- Products shipped from USA and are less than 50lbs usually deliver within 10 days. Shipping carriers for USA are UPS, FedEx, DHL, USPS.
- Products shipped from China and are less than 50lbs usually deliver within 14 days. Shipping carrier from China usually Yun Express.
- Some products may require 6โ8 weeks for delivery, especially heavier items shipped via freight.
Please note that these are estimates. Actual delivery times may vary due to shipping carrier delays or unforeseen events.
Shipping Costs
Shipping costs are included in the price and are based on the item's weight and shipping destination. We offer standard and expedited shipping options where available.
Tracking Your Order
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number and instructions on how to track your package. Please allow 24โ48 hours for tracking information to update.
Customs, Duties, and Taxes
Trufairs is not responsible for any customs duties or taxes applied to your order. Any fees imposed during or after shipping (tariffs, taxes, etc.) are the responsibility of the customer.
Delayed or Lost Shipments
If your order is significantly delayed or lost in transit, please contact our support team at sales@trufairs.com. We will work with the shipping carrier to resolve the issue as quickly as possible.
Wrong Address Disclaimer
Please ensure that your shipping address is correct at the time of purchase. We are not responsible for shipments delivered to an incorrect or outdated address. If you realize your address is incorrect after placing an order, please contact us immediately.
Missing or Damaged Items
If your order is missing items or arrives damaged, please contact our support team within 7 days of delivery at sales@trufairs.com. Include your order number and a photo of the damaged product (if applicable), and we will resolve the issue promptly.
Contact Us
If you have any questions about our shipping policy, please contact us at sales@trufairs.com.
Return & Refund Policy
We would never want you to be unhappy! Please read the following terms prior to returning.
Eligibility for Returns
- The returned goods/products will be checked with the receipt together and the goods should be in the good condition.
- You will need to provide a receipt or proof of purchase.
- The day you receive your order you have 10 days to request a return.
- You will be responsible for paying for your own shipping costs for returning your item.
- Some products may be subject to a manufacturerโs restocking fee of 20-40%. Usually 20%.
โ ๏ธ Note: Unauthorized returns will not be approved.
Return Process
- Send us a request using the form you can find on our Contact Us page.
- Approval & Instructions: If Accepted, we will send you a Return Authorization Number (RMA) and Warehouse shipping address or Prepaid label along with instructions.
- Packaging: Please indicate the RMA number on your return label or box. It cannot be given without it.
- Tracking: We need tracking number for the return before the product ship back.
- Inspection & Refund: When the product arrive and inspection favorable, we will refund to your original payment method and generate a Credit Memo for you.
โณ Please note we return the money back in due to your bank and/or credit card company policies on refunds.
Buyerโs Remorse Returns
Buyerโs Remorse / Cancelled Orders If you wish to return an item that is undesired or ordered by mistake, it can be returned for a refund.
- Request must be made within 10 days of delivery.
- Product pictures are needed before approval.
- Buyer pays return shipping and restocking fees (20-40%).
Exceptions - (Things that do not qualify for returns)
- We cannot accept returns but can replace damaged item on:
- Sale items, available to order products or personalized orders.
- Perishable goods (food, flowers, plants).
- Toiletries (dermatocological products, hygiena range).
- Dangerous goods, flammable liquid or gas.
- Gift cards and sale items.
- Damaged, Defective, or Wrong Items: Upon receipt please inspect your order immediately. If you receive a flawed, damaged, or incorrect item, contact us and we will issue an RMA or replace the product.
Refund Notification
We will also notify you of the approval or rejection of your refund. You will be informed if your refund is approved. If a refund is approved, the refunded amount will automatically be credited to your original payment method.
Delayed Refunds
If youโve done all of this and you still have not received your refund yet, please visit our Contact Us Page.
Welcome to Trufairs
At Trufairs, we believe that luxury living isnโt just a conceptโitโs an art. Founded in 2023 by Jennifer and Arindam, two passionate entrepreneurs from Ohio, our mission is simple: to transform your spaces and elevate your lifestyle. Whether youโre drawn to modern minimalism, timeless classics, or the rustic charm of country living, Trufairs offers something uniquely suited to your taste.
Our Vision
Jennifer and Arindam bring a unique mix of expertise and passion to Trufairs. With backgrounds in healthcare, theyโve always understood the close relationship between well-being and comfort. Their entrepreneurial spirit led them to venture into the world of luxury home dรฉcor and furniture. Their vision? To curate a collection of exquisite, hand-picked products that not only enhance your space but also enrich your daily life.
