Shipping Policy
Thank you for visiting and shopping at Trufairs! We are committed to providing a smooth and transparent shipping experience for our customers. Please review our shipping policy to understand how your order will be processed and shipped.
Shipping Locations
We currently ship to customers in the US. However, please note that shipping availability and times may vary depending on your location and the product’s supplier.
Processing Time
All orders are processed within 1-2 business days.
Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional time for order processing and delivery.
Shipping Time
Since we operate as a dropshipping company, shipping times will vary depending on the location of the supplier and the destination of your order.
Estimated delivery time is 2-4 Weeks.
Please note that these are only estimates. Actual delivery times may vary based on shipping carrier delays or unforeseen events.
Return & Refund Policy
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
We have a 10-day return policy, which means you have 10 days after receiving your item to request a return. the shipping costs will be on you. In some cases, you might have to pay the manufacturer's restocking fee.
Note: Return shipping costs will be the buyer's responsibility.
Credits will be given once received back at the warehouse and determined to be in good condition.
To start a return, you can contact us via the form on the Contact Us page.
https://trufairs.com/pages/contact
